Determinants of Human Resource Non-Compliance in Punjab's Healthcare Sector

Abstract

Effective healthcare delivery depends significantly on the compliance of human resources with institutional guidelines. This article focuses on exploring specific organizational and workplace-level factors that contribute to non-compliance among healthcare professionals in Punjab. Using a descriptive and analytical research design, data were gathered from 150 healthcare staff members across public institutions. Findings suggest that limited awareness of HR policies, inadequate training opportunities, and low job satisfaction are major drivers of non-compliance. Additionally, differences between rural and urban facilities highlight unequal policy implementation, often leaving rural workers overburdened and less compliant. Unlike broader system-level analyses, this article emphasizes localized challenges and immediate administrative gaps, suggesting short-term solutions such as targeted training programs, equitable monitoring practices, and better communication channels between management and staff. These insights provide a supportive foundation for policy-level recommendations outlined in larger studies, including ongoing thesis research, while ensuring the present work maintains a distinct and independent focus.