THE IMPACT OF WORKPLACE DIVERSITY AND TRAINING PROGRAMS ON EMPLOYEE ENGAGEMENT IN NIGERIA

Abstract

Abstract
This study examines the impact of workplace diversity and training programs on employee engagement within the Nigerian banking sector, using First Bank Plc, Dugbe Branch, Oyo State as a case study. Against the backdrop of Nigeria’s complex ethnic, cultural, and religious landscape, the research investigates how diversity management and structured training initiatives jointly influence employee motivation, satisfaction, and organizational commitment. Adopting a quantitative research design, data were collected from 150 purposively selected employees through structured questionnaires. Descriptive statistics, Pearson correlation, and multiple regression analysis were employed for data analysis. Findings reveal a significant positive relationship between workplace diversity and employee engagement (r = .703, p < .05), as well as between training programs and employee engagement (r = .741, p < .05). Furthermore, diversity and training programs collectively explained 26.4% of the variance in employee engagement (R² = .264, p < .05), with workplace diversity contributing more strongly than training programs. The study concludes that effectively managed diversity, when paired with relevant and inclusive training, fosters inclusion, innovation, and stronger employee commitment. It recommends integrating diversity strategies with continuous learning opportunities, promoting inclusive leadership, and embedding cultural awareness in training curricula to enhance engagement in Nigeria’s multicultural workplace.