USE OF TECHNOLOGY İN THE SUPPLY CHAİN: AN EXAMİNATİON OF THE EFFECTS OF DİGİTAL TRANSFORMATİON ON EFFİCİENCY, TRACEABİLİTY, TRANSPARENCY AND SUSTAİNABİLİTY

Abstract

Technology change in supply chain management is listed as an application that supports the organization and scope of the supply chain. This study explores the tools available to meet the needs of modern supply chains, ensuring that technology becomes a crucial component of these components and that they operate more successfully and efficiently. The role of technology in supply chain management helps improve value for money, reduce costs, and improve performance in various areas, from logistics and customer service to warehouse management and supplier collaboration. The key to integrating technology into supply management and logistics application development is the enhanced visibility and transparency that enables real-time tracking of goods and materials. These advanced insights, which allow businesses to make changes to their processes and optimize their operations, will help identify potential bottlenecks and inefficiencies in advance. Supply Chain Management (SCM) focuses on security, confidentiality, traceability, transparency, data accuracy, privacy, efficiency, accountability, and trust, all of which have been significantly enhanced by digital technologies. Increasing globalization and competition have driven companies to embrace digitalization, and IoT, artificial intelligence, blockchain, big data analytics, and robotic systems have enabled supply chains to become more flexible and efficient. The study highlights the benefits that technological transformation can provide through a literature review and case studies. The findings demonstrate that digital technologies have become a strategic imperative for sustainable supply chain management.

The purpose of this article is to define the main digital technologies used in supply chains, discuss the impact of these technologies on operational performance and reveal their relationship with sustainability goals.